Privacy Policy
At Rèva Flowers, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website revaflowers.com or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you place an order, create an account, or contact us, we may collect personal information including your name, email address, phone number, delivery address, billing address, and payment details.
1.2 Non-Personal Information
We may automatically collect non-personal information about your interaction with our Website, such as your IP address, browser type, device information, pages viewed, and time spent on the Website.
2. How We Use Your Information
We use the collected information for the following purposes:
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To process, confirm, and deliver your orders.
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To communicate with you regarding your orders, inquiries, or customer support requests.
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To improve our Website, products, and services.
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To personalize your shopping experience.
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To send promotional communications and marketing updates, only if you have opted in.
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To comply with legal and regulatory requirements.
3. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your personal data is stored on secure servers and accessed only by authorized personnel who are required to keep the information confidential.
Please note that while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following circumstances:
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With trusted third-party service providers who assist us in operating our Website, processing payments, delivering orders, or providing customer support, provided they agree to keep your information confidential.
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When required by law, regulation, legal process, or governmental request.
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To protect our rights, property, or safety, or that of our customers.
5. Your Rights
You have the right to:
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Request access to the personal information we hold about you.
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Request correction of inaccurate or incomplete personal data.
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Request deletion of your personal information, subject to legal and contractual obligations.
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Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies
Our Website uses cookies and similar technologies to enhance your browsing experience and analyze Website traffic. You may choose to disable cookies through your browser settings; however, doing so may limit certain features and functionality of the Website.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective once posted on the Website. We encourage you to review this page periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: contact@revaflowers.com